Returns & Exchanges

At Curiada, we want you to be completely satisfied with your purchase. If your order arrives damaged or incorrect, our straightforward return process ensures a quick resolution and total peace of mind.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  For damaged or incorrect items, please attach clear photos of the product and packaging to help us expedite your claim.

• 3.
  Prepare the Package

  Once approved, securely pack the items in their original packaging, ensuring all seals are intact and the product is protected for transit.

• 4.
  Receive Refund or Replacement

  After we receive and inspect your return, we will issue a full refund to your original payment method or ship out a replacement within 3-5 business days.